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FAQ
PERGUNTAS FREQUENTES
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In the Refund Status column you can see the date your refund request was submitted or when it was processed.
Refund requests are submitted immediately to your payment processor or financial institution after Udemy has received and processed your request. It may take 5 to 10 business days or longer to post the funds in your account, depending on your financial institution or location.
All eligible courses purchased on Udemy can be refunded within 30 days, provided the request meets the guidelines in our refund policy.
In cases where a transaction is not eligible for a refund to your original payment method, the refund will be granted using LMSZAI Credit
In the Refund Status column you can see the date your refund request was submitted or when it was processed.
Refund requests are submitted immediately to your payment processor or financial institution after Udemy has received and processed your request. It may take 5 to 10 business days or longer to post the funds in your account, depending on your financial institution or location.
All eligible courses purchased on Udemy can be refunded within 30 days, provided the request meets the guidelines in our refund policy.
In cases where a transaction is not eligible for a refund to your original payment method, the refund will be granted using LMSZAI Credit
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